General Terms & Conditions

These General Terms & Conditions apply to all purchases made through the website of Claire Walsh Galway.
By placing an order on our website, you agree to be bound by these terms.

Please read them carefully before making a purchase.

Applicability

By accessing our website and placing an order, you confirm that you agree to these General Terms & Conditions. These terms apply to all offers, orders, and agreements concluded through our online store.

We reserve the right to update or modify these terms at any time. The version applicable to your order is the version available on our website at the time of purchase.

Product Information

We make every effort to ensure that all product descriptions, images, and pricing information are accurate and up to date.

However:

  • Minor variations in color or appearance may occur due to screen settings.

  • Typographical errors or inaccuracies may occasionally occur.

Claire Walsh Galway reserves the right to correct errors or update product information at any time without prior notice.

Ordering and Payment

Orders are processed only after full payment has been successfully received.

  • Available payment methods may vary depending on your country or location.

  • Customers are responsible for selecting and verifying the availability of payment methods applicable to their region.

  • We reserve the right to refuse or cancel orders in cases of suspected fraud or unauthorized transactions.

Once your order is confirmed, you will receive a confirmation email.

Processing and Delivery

We work with international suppliers to offer carefully selected products.

  • Processing Time: 1–3 business days

  • Estimated Shipping Time: 3–7 business days (depending on location)

  • Orders are shipped directly from our international supplier

Delivery times are estimates and may vary due to customs procedures, carrier delays, or unforeseen circumstances beyond our control.

Claire Walsh Galway is not responsible for delays caused by shipping carriers or customs authorities.

Returns and Cancellations

For detailed information regarding returns, please refer to our separate Return Policy.

Orders cannot be canceled once they have been processed and dispatched.

Liability

Claire Walsh Galway is not liable for:

  • Loss or damage during shipping when tracking information confirms delivery to the address provided by the customer.

  • Errors caused by incorrect or incomplete address details provided at checkout.

Customers are responsible for carefully verifying their shipping information before completing their purchase.

Intellectual Property

All content displayed on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Product descriptions

  • Branding elements

is the intellectual property of Claire Walsh Galway and may not be copied, reproduced, distributed, or used without prior written permission.

Complaints Procedure

If you have a complaint, please contact us in writing via:

Email: info@clairewalshgalway.com

We aim to respond to all inquiries and complaints within 5 business days.

Governing Law

These General Terms & Conditions are governed by and interpreted in accordance with the laws applicable within the European Union.

Any disputes arising in connection with these terms shall be handled by the competent courts in accordance with applicable legislation.